Terms and Conditions

PRICE AND CURRENCY
Published prices and final invoices are in Euro. Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions. Sara Battaglia encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction. Shipment costs dipend on country of goods destination.

ORDER PAYMENT
The following methods of payment are accepted by sarabattaglia.com
Credit Card: When clients place orders online, Credit Card details are forwarded to a protected online banking system provided by PayPal which accept Visa, Mastercard, PayPal Card, Discover, American Express and Carta Aura
Credit Card Security: Sara Battaglia Clients are guaranteed maximum Credit Card security because all transactions are processed using a secure server.
Credit Card Charges: If there are sufficient funds and the account information is valid, the order will be processed instantly. Credit cards are charged at the moment that the order is confirmed for both available merchandise.
PayPal: Sara Battaglia welcomes payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified Paypal account is registered with.
First-Time Client: For Credit Card and paypal payments Sara Battaglia can PayPal to contact the Client’s bank for approval of the charges or to double check the account information with Paypal. This verification process will delay immediate shipping.
Sara Battaglia also reserves the right to ship the order only to the Billing Address.

ORDER UPDATE
We remind clients once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.

COUPON CODES
Clients who have been sent a Sara Battaglia coupon codes by newsletter, through social networks or on approved promotional web sites can insert this code during order purchase and checkout. Each code has a validity start and end date which limits its use and cannot be extended. Coupon codes cannot be used in conjunction with other promotions. However they can be used in conjunction with Store Credit Vouchers.

SHIPMENT AND FEES
Shipment is Free only in Italy. As required by International Laws regulating Commerce and Trade of imports and exports, all shipments from Sara Battaglia are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro. Sale items purchased will be accompanied by an invoice declaring the discounted value of the items.

CUSTOM DUTIES
Import duties and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.”

SHIPMENT DATE
Orders are shipped from www.maryland.cochranfirmcriminaldefense.com, Monday – Friday from 9:00 a.m.– 5:30 p.m. (CET) Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning. www.maryland.cochranfirmcriminaldefense.com ships using DHL, standard shipping.
Estimated transit time after dispatch:

USA e Canada: 3-5 days depending on destination Europe: 2 days to main cities / 3 – 4 days to remote destination.
South
America : 3-5 days
Asia e Middle East: 3-5 days
Africa: 3-5 days.

Sara Battaglia doesn’t ship to Australia and Oceania. Sara Battaglia shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Sara Battaglia.
We remind first-time Clients that Sara Battaglia will request PayPal to contact the Client’s bank for approval of the charges. This verification will delay immediate shipping.
Orders with available merchandise are shipped the same day as order placement. In all cases, Sara Battaglia reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control.
Please note that during promotions and sales there may be delays in immediate shipping.

SHIPMENT TRACKING
When the order is shipped, Clients receive an E-mail from customerservice@sarabattaglia.com specifying the tracking number and a direct link to monitor the shipment status. In the event of delays in Customs, Clients will be notified directly by the courier and/or Sara Battaglia.

SUCCESSFUL SHIPMENT DELIVERY
Upon delivery of every order, Clients are asked to inspect the box carefully BEFORE signing for the delivery. Sara Battaglia packages are carefully sealed in a box with tape around the sides of the box. If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package. In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact www.sarabattaglia.com at customerservice@sarabattaglia.com. If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the Sara Battaglia commercial agreement, the package may risk being sent back to Italy at the Clients expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

If for any reason clients are not satisfied with an order, the item(s) can be returned within 10 days for:

A. Model Exchange
B. Refund

RETURN INSTRUCTIONS
E-mail customerservice@sarabattaglia.com within 10 days from the delivery date to request a Return Authorization Number (R.A.N.). Please include Order Number (T#######), Item Code(s) of the item(s) to be returned and state if the return is model exchange or refund.
Please send the return with the courier indicated in the email sent by Sara Battaglia Please write the Return Authorization Number on the Airway Bill, on the outside of the box and complete the AirWay Bill as per the instructions in the RAN E-mail.
Return shipments are Free.
Clients can choose between two compensation options:

  • Model Exchange: Items can be exchanged only when a different model or a different colour
  • Refund: Refunds will be processed as soon as returned items have been checked and accepted. For orders paid by Paypal, the refunded amount will be available to customers in roughly 10 days and within their next billing statement. Processing time may vary depending on the credit card company.
    accepted. For orders paid by Paypal, the refunded amount will be available to customers in roughly 10 days and within their next billing statement. Processing time may vary depending on the credit card company.

Returns must arrive within 10 days of receiving the R.A.N.

RETURN TERMS AND CONDITIONS
Item(s) must not have been worn, washed or altered in any way, and must not show any signs of use. Soles of footwear must be in perfect condition and must not be marked in any way. In the case of defective or incorrect merchandise, clients must follow the instructions above. Sara Battaglia reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.
Pick-ups for all authorized returns with Sara Battaglia’s courier account numbers must originate from the same country of the original shipment.
Sara Battaglia reserves the right to refuse returns that are unauthorized and/or not sent with the same courier as specified in the email detailing the return instructions. If an unauthorized return is accepted, Sara Battaglia will deduct a 10% administrative/re-stocking fee from the refund.
Sara Battaglia will not accept returned merchandised that does not follow the terms and conditions of the returns policy. Such items will be returned to the sender at the original shipment address.

Sara Battaglia with its legal headquarters in Via D. Cirillo 14, 20154 Milano, Italy , provider of the services and activities available in the web site. Sara Battaglia, may use the personal data, voluntarily provided by the User, as per the laws in force: Article 13 of Italian Law 196/2003.
Users are invited to visit this page periodically, for information according to updated laws and regulations. Sara Battaglia specifies that, while the use of personal data is necessary to execute the required services, Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.
Personal data, voluntarily provided by the User, will be conserved on Italian Server and will not be communicated nor sold to a third party.
All necessary information required in order for credit card payments and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank and fraud-monitoring team for authentification, via encrypted protocol, without any third party interference. This information will never be seen or stored for any purpose by Sara Battaglia.
The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. For this reason, we suggest that site users ensure the computer that they are using has up-to-date security software and is connected to the internet through a reputable and trusted service provider.
Sara Battaglia has implemented security measures to protect the users and their data entered. Despite their efforts, Sara Battaglia cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information. For this reason, we advise our users to always navigate on www.sarabattaglia.com from a secure computer source with updated software that allows ample protection of sensitive data (antivirus software) and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.

Sara Battaglia informs its Users are protected by Article 7 of the Italian Law n. 196/2003. Users can reserve the right to request the following information from Sara Battaglia:

  • The confirmation of the existence of personal data relative to the User;
  • The clear communication of the data together with their source;
  • The motives and the finality of their use.

The request for the above information can be renewed with an interval of ninety days, except for the existence of justified motivations; the cancellation, the modification in anonymous format of all of the data in case of violation of laws, together with the data which is not used for the aims for which they were collected.

What is a cookie and what is its purpose?

A cookie is a small file that is sent to the browser and saved on your device when you visit a website like www.sarabattaglia.com (“the website”).
Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalize your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognize you at the next visit, etc.)

Which cookies do we use and for what purposes?

Our website uses various types of cookies and similar technologies, each of which has a specific function. Below is a table explaining them.

TYPE OF COOKIE & FUNCTION

Navigation cookie
From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.

Functional cookies
These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: “Remember me”).
If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period,) finding the same articles that were selected.
Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.

Analytical cookies
These cookies are used to prepare statistical analyses on the navigation methods of our website’s users. www.maryland.cochranfirmcriminaldefense.com treats the results of these analyses anonymously and exclusively for statistical purposes only if the service provider uses the cookies to connect to the browser used or other devices used to navigate on the website. The website uses certain third party services which, entirely independently, install their own cookies.
Our own and third party marketing and profiling cookies.
These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective privacy policy.

Social Network Cookies
These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation.

How can I disable cookies and manage my preferences?

The majority of browsers are configured to accept, control or potentially disable cookies through the settings. We nevertheless remind you that disabling navigation or functional cookies may affect the functioning of the website and/or limit the service we offer.
Below is the procedure to follow to manage cookies from the following browsers:

  • IE: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
  • Safari: http://support.apple.com/kb/PH11913
  • Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en
  • Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

For more information on cookies and to manage your preferences for third party profiling cookies, please go to http://www.youronlinechoices.com. To disable analytical cookies and prevent Google Analytics from collecting data on your navigation, you can download the add-on from your browser to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout.

PROCESSING ORDERS
Sara Battaglia reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank.
Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.
Sara Battaglia reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.
It is at the sole discretion of Sara Battaglia to reserve the right to decline to process an order and/or offer service to anyone at any time.

FINAL CUSTOMERS
Sara Battaglia has created and published the web site Sara Battaglia with the mission to offer a service exclusively for its own Clients.
The products on sale on the web site Sara Battaglia are destined to the Final Customer. By “Final Customer”, Sara Battaglia intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at Sara Battaglia.
Therefore, Sara Battaglia invites Users who may not be considered a “Final Customer” to refrain both from attempting to establish business relations with Sara Battaglia nor to use accounts of third parties to forward purchase orders relative to the merchandise on sale.
In regard to the commercial policy described above, Sara Battaglia reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

CLIENT REQUIREMENTS
To place orders at Sara Battaglia Clients must:

  • Be an individual as defined as a “Final Customer”
  • Be 18 years or older
  • Be eligible and competent to enter legally binding contracts
  • Have a valid POP e-mail address
  • Have a valid Credit Card: Visa, American Express, MasterCard or a Verified Paypal Account or a Bank account

DECLINATION OF RESPONSIBILITY
Sara Battaglia publishes information on its web site Sara Battaglia to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Sara Battaglia will execute immediate correction.
Sara Battaglia also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.
Sara Battaglia does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.
Sara Battaglia web site is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses.
However, Sara Battaglia declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the User’s browser.
Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.
Sara Battaglia reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

ITALIAN LAW
The Sara Battaglia web site, in adhering to Italian law and in particular to the Court of Bologna, states: “Entering this web site the User and Sara Battaglia agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. The User and Sara Battaglia also agree to submit exclusively to the competent Court of Milano for the questions above. Sara Battaglia does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.”

PRODUCTS AND IMAGES ONLINE
Sara Battaglia declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the web site could appear to be slightly different from the original.
Images on www.sarabattaglia.com belong to Sara Battaglia and any unauthorized use of these images without the express written consent of Sara Battaglia is forbidden.
For more information contact: customerservice@sarabattaglia.com

PRODUCT AVAILABILITY
Items featured on the web site reflect the actual availability of the item in color and size.
sarabattaglia.com guarantees the complete authenticity of each and every item featured.
Once the order is processed by the Orders Department of Sara Battaglia reserves the right to re-confirm the availability of the merchandise, verify the transaction’s validity and check the Client’s record with www.sarabattaglia.com. Clients will be informed if for any reason the item ordered is not available or if the order cannot be processed as per the Client’s request.

TERMS AND CONDITIONS
This notice contains the terms and legal conditions that govern the web site, www.sarabattaglia.com.
Users of www.sarabattaglia.com accept and agree to respect all the conditions included in this declaration.
If Users do not accept these terms, Sara Battaglia reserves the right to ask the Users to refrain from using the www.sarabattaglia.com web site.
The access and the use of the web site www.sarabattaglia.com are for personal use only.
The visualization of the web site www.sarabattaglia.com provides Clients with product information and the possibility to purchase merchandise.

PROPERTY & COPYRIGHT
Sara Battaglia is the owner and have the right property of usage of the web site www.sarabattaglia.com and its contents.
The material included in the web site www.sarabattaglia.com is protected by copyright.
Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Sara Battaglia.
Sara Battaglia does not allow the use of the web site’s contents or the trademark for any other purpose than what is written above.